Prerequisites: BCA - 129 Basic Word Processing with a grade of C- or higher; BUS - 121 Business Communications with a grade of C- or higher; and either HIT - 125 Essentials of Health Records with a grade of C- or higher OR MAP - 353 Clinical Procedures I with a grade of C- or higher. This course provides the student with the necessary skills to work in an administrative capacity in a medical office setting. Emphasis is placed on developing a working knowledge of professionalism, communication, appointment scheduling, creation and maintenance of medical records, and medical practice financials.