The Information Technology Support Technician diploma prepares students for entry-level roles supporting business workstation environments and foundational networks. Students develop hands-on skills in computer hardware, operating systems, and basic networking while learning to configure, maintain, and troubleshoot systems used in organizational settings. The program emphasizes professionalism, technical communication, and foundational security practices to help protect systems and data in the workplace.
Industry Certification Preparation
Coursework within the Information Technology programs helps prepare students for industry-recognized certifications aligned to each credential level.
Coursework helps prepare students for:
- CompTIA A+
- CompTIA Security+
- CompTIA Linux+
- Microsoft MD-102 Endpoint Administrator
This diploma focuses on foundational workstation support, operating systems, and introductory security skills.
Career Opportunities
Job titles vary by organization. Graduates are prepared for entry-level to junior-level roles such as:
- IT Support Technician
- Help Desk Technician
- System Support Technician
- Cybersecurity Technician
- IT Sales and/or Training
Upon successful completion of the Information Technology Support Technician Diploma curriculum with a grade point average of 2.00 (C) or higher, the student is awarded a Diploma.
